Shipping policy

Shipping Policy for Owl Song Farms and Apothecary

Effective Date: 02/25/2024

Thank you for shopping at Owl Song Farms and Apothecary. This Shipping Policy outlines the terms and conditions related to the shipment of our products. By placing an order with us, you agree to comply with this Shipping Policy.

Processing Time

Orders are typically processed and shipped within three business days of receiving payment, unless otherwise stated. Our business days are Monday through Friday, excluding holidays.

Shipping Methods

We offer various shipping methods to accommodate your needs. The available shipping options will be displayed at checkout, and you can choose the method that best suits your preferences and timeline.

Shipping Rates

Shipping rates are calculated based on the weight of your order, the shipping method selected, and the destination address. The shipping cost will be displayed at checkout before you complete your purchase.

Shipping Destinations

We currently ship to addresses within the United States. We do not ship internationally at this time.

Delivery Time

Delivery times vary depending on the shipping method selected and the destination address. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track the status of your delivery.

Please note that delivery times may be affected by factors beyond our control, such as weather conditions, carrier delays, or peak holiday seasons.

Shipping Restrictions

Some products may be subject to shipping restrictions due to their nature or regulatory requirements. Any such restrictions will be clearly stated on the product page.

Damaged or Lost Shipments

In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as appropriate.

Order Changes or Cancellations

Once an order has been placed, changes or cancellations may not be possible. If you need to make a change to your order, please contact us as soon as possible, and we will do our best to accommodate your request.

Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at:

Owl Song Farms and Apothecary
4224 SE Clay St
Portland, Oregon
Phone: (503) 267-7418
Email: owlsongfarms@gmail.com

By placing an order with us, you acknowledge that you have read and agree to this Shipping Policy.

Last updated: 02/25/2024